Refunds
Last updated: 22 September 2026
If Puff isn't right for you, ask for a refund within 14 days of buying it and you'll get one. No questions, no forms to justify it.
Because every copy comes with a 7-day free trial, please try it first — especially check that your Mac has a fan Puff can control (MacBook Air models with Apple silicon don't).
How
Reply to your Paddle receipt, or write to support@puffmac.app with the email address you bought with. Refunds go back to the original payment method through Paddle.